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Autobytel.com Takes Leadership Position in Online Automotive Service Market
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| Service.autobytel.com empowers consumers with service and maintenance solutions |
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| Updated |
Jun 10, 2004 22:49:01 |
| Rating |
 62 ( -10 -16.12% ) |
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Description:
Irvine, CA - June 16, 1999 - Autobytel.com (Nasdaq:ABTL), the global leader in automotive e-commerce and services, increases its cyberstake as the premiere online automotive resource with Service.autobytel.com, a comprehensive site designed to facilitate the service process for consumers. Service.autobytel.com is one in a series of planned product launches from Autobytel.com designed to bring to the vehicle ownership lifecycle experience the same consumer-friendly process it has brought to car-purchasing. Launching Monday, June 21st, Service.autobytel.com promises to empower consumers with cost-effective and efficient processes for dealing with common service and maintenance issues.
This move positions Autobytel.com as the online leader in the automotive services arena, an estimated $109.8 billion market for 1999*, and expands the Company's revenue-generating opportunities.
"Clearly, service is a cornerstone of the vehicle ownership experience," said Mark Lorimer, President and CEO of autobytel.com inc. "We created Service.autobytel.com as a complement to our consumer-oriented car buying program, as well as to bring significant value to those consumers who are not currently in the market for a new vehicle."
Service.autobytel.com includes key components, such as access to high caliber, but competitively-priced, Autobytel.com Accredited Service Centers and the ability to schedule service and maintenance appointments online. In addition, Service.autobytel.com will "garage" a car-owner's vehicles, providing service reminders, recall information, and even a Lease Watch to help keep track of mileage on a leased vehicle. Other consumer-oriented services include links to pertinent automotive sites, a Service Message Board for consumers to interact on service issues, and an "Ask the Expert" section that will offer straightforward answers to frequently asked service and maintenance questions.
Autobytel.com Accredited Service Centers must commit to the same rigorous standards Autobytel.com requires of its Accredited Dealers, including responding to customers within 24 hours, competitive pricing and a no-haggle experience. "Autobytel.com Accredited Service Centers will take advantage of Autobytel.com's Dealer Real Time extranet," adds Lorimer. "This is another example of Autobytel.com leveraging its online buying service infrastructure to enhance the entire consumer ownership experience."
Autobytel.com recently announced that its purchase requests to its Accredited Dealer Network are currently resulting in over $1 million an hour of car sales, and, in a recent survey of e-commerce brand awareness by Opinion Research Corporation, Autobytel.com ranked seventh in recognition among e-commerce brands and first among online car-buying sites. |
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