xxx - Consumers were apparently sensitive to a recent dip in factory incentives. Although still higher than a year-ago April, incentives fell to an average of $3,591 per vehicle from an average of $3,769 per vehicle in March. One-third of potential car
Description: Did you know that a recent J.D. Power and Associates study found that Autobytel generates the most leads per dealer of any website? While we were honored to receive the recognition, we know it's not just quantity that counts, but QUALITY. That's why we launched what we feel is the most aggressive customer "scrubbing" process in the business. Our proprietary Quality Verification SystemSM (QVS) ensures that the millions of people who visit our sites every month read the same message before we send them to you-"SERIOUS BUYERS ONLY." This revised website language is just the first step of a rigorous, multi-level process. QVS's phone validation system, for example, goes beyond basic software validation by actually calling the primary phone number for everyone who submits a Purchase Request. We're not satisfied with standard "email pinging" software to ensure that an email address is valid. Instead, we send every customer an email to verify if his or her email address is deliverable before we send the request to the dealership. We have received a lot of positive feedback from our member dealers about this new process, and our surveys show that the closing ratios on the customers we send you are, on average, up 35% since the beginning of this year. We plan to continue our efforts to make sure you receive not only quantity from Autobytel, but quality as well. Look for more updates on what we are doing to further enhance our quality initiatives in upcoming editions of this newsletter.
M&S axes old guard's 'strategic initiatives' - Marks & Spencer's new management has begun to take the axe to 21 "strategic initiatives" inherited from their predecessors and told staff that other plans to revive the high street retailer would continue with "real pace".
Boston Scientific quality control OK - Boston Scientific Corp., a medical device maker that has recalled 99,200 heart stents in the past month, has adequate quality-control measures in place, the US Food and Drug Administration said.
Microsoft's Mobile Initiative - Microsoft is trying to gain a stronger hand in the mobile-devices market by doing what it does best: Winning the hearts and minds of software developers.At Microsoft's annual conference for mobile-software developers, held in Las Vegas on May 10, Chairma
Consumer Test Drive - 1992 Mercedes-Benz 300 - Overall Rating: Comfort Rating: Performance Rating: Quality Rating: Appearance Rating: Favorite Feature: The stability of the vehicle Least Favorite Feature: The automatic locking motor of the tail gate. If you slam it too many times it'll stop