BSkyB sues EDS over customer service system free review Satellite group British Sky Broadcasting (BSkyB) has filed a High Court claims compared to Electronic Data Systems (EDS) (US), IT outsourcing company, relating to an agreement to deploy a customer services system. The claim for a 'material amount' is for data bskyb call EDS Set To File Counterclaim Against BSkyB (http://informationweek.com/story/showArticle.jhtml?articleID=29106054 , Information Week) BSkyB in call centre row (http://business.timesonline.co.uk/article/0,,9071-1221782,00.html , The Times, UK (subscription))   
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BSkyB sues EDS over customer service system

Satellite group British Sky Broadcasting (BSkyB) has filed a High Court claims compared to Electronic Data Systems (EDS) (US), IT outsourcing company, relating to an agreement to deploy a customer services system. The claim for a 'material amount' is for

Updated Aug 19, 2004 13:07:08
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EDS Set To File Counterclaim Against BSkyB (http://informationweek.com/story/showArticle.jhtml?articleID=29106054 — Information Week)
BSkyB in call centre row (http://business.timesonline.co.uk/article/0,,9071-1221782,00.html — The Times, UK (subscription))
Similar news:
  • Media giant BSkyB sues EDS over troubled CRM system - AUGUST 17, 2004 (COMPUTERWORLD) - The relationship between the UK's largest digital television service provider and the systems integrator it commissioned to install a cutting-edge CRM software system has ended in court.
  • EDS to counter-sue BSkyB in row over computer system - EDS is to counter-sue BSkyB after the satellite television group launched a lawsuit against the IT specialist alleging "deceit, negligent misrepresentation and breach of contract".
  • Bskyb Sues Computer Systems Firm - Satellite broadcaster BSkyB today filed a lawsuit against Electronic Data Systems over a scrapped contract to build and run a computer system for two UK call centres.
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