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Media giant BSkyB sues EDS over troubled CRM system
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| AUGUST 17, 2004 (COMPUTERWORLD) - The relationship between the UK's largest digital television service provider and the systems integrator it commissioned to install a cutting-edge CRM software system has ended in court. |
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Aug 18, 2004 02:07:08 |
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0 | | Author | ComputerWorld |
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| Similar news: | - BSkyB sues EDS over customer service system - Satellite group British Sky Broadcasting (BSkyB) has filed a High Court claims compared to Electronic Data Systems (EDS) (US), IT outsourcing company, relating to an agreement to deploy a customer services system. The claim for a 'material amount' is for
- EDS to counter-sue BSkyB in row over computer system - EDS is to counter-sue BSkyB after the satellite television group launched a lawsuit against the IT specialist alleging "deceit, negligent misrepresentation and breach of contract".
- BSkyB sues EDS for breach of contract - BSkyB has begun legal action against EDS, the giant IT services outfit, accusing it of "deceit, negligent misrepresentation and breach of contract" following the termination of a Customer Relationship Management (CRM) contract with the digital TV outfit.
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